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Plain-language notes for owners who sign off on software.

Short, practical and written for people who run a business, not a dev team. If an article saves you one bad purchase, it has done its job.

Operations8 min read

7 signs your business has outgrown its spreadsheets

Spreadsheets are the best software most businesses ever had, right up until the day they aren't. Here is how to tell which side of that day you are on, and what to do before it costs you a customer.

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Buying software6 min read

Six questions to ask before you buy any business software

Before signing for a licence, ask who owns the data, what happens when you leave, whether it talks to your accounting package and three other questions most sales calls skip.

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Integration9 min read

What "integration" actually means, and why most quotes get it wrong

Two systems can exchange data in a dozen different ways, and the cheapest way is rarely the one that still works in six months. A plain-language guide for owners who have to sign off on it.

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AI7 min read

AI for a 30-person business: what works today and what is still marketing

Document extraction, internal search and exception alerts are real and affordable. Autonomous agents running your operations are not. Where the line sits in 2026.

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